788min Privacy Policy

This Privacy Policy ("Policy") is published by 788min ("788min", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at 788min.org. It governs the collection, use, storage, disclosure, and protection of personal data relating to all individuals who access or use the 788min platform, including registered players, prospective players, and visitors to the website ("you", "your", "Player").

788min is committed to protecting your privacy and handling your personal data with transparency, integrity, and respect. We do not sell your personal data to third parties for their own marketing purposes, and we collect only the information that is genuinely necessary to operate the platform, fulfil our legal obligations, and deliver a safe, fair, and enjoyable gaming experience to players across Pakistan — from Karachi to Lahore, Faisalabad to Islamabad, and everywhere in between.

This Policy is incorporated by reference into the 788min Terms & Conditions. By registering on the 788min platform and accepting the Terms & Conditions, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

For the purposes of applicable data protection law, 788min is the data controller in respect of personal data collected through the 788min platform. As data controller, 788min determines the purposes for which your personal data is processed and the means by which that processing occurs.

788min operates under internationally recognised gaming compliance standards and maintains data protection obligations consistent with those standards. Any questions or concerns relating to 788min's role as data controller may be directed to our support team via the contact details provided in Section 14 of this Policy.

788min collects personal data from you in the following ways: directly from you when you register an account, make deposits or withdrawals, contact customer support, or participate in promotions; automatically when you access and use the platform; and from third-party service providers who assist us in operating the platform, such as KYC verification providers and payment processors.

3.1 Registration & Account Data. When you create a 788min account, we collect your full legal name, date of birth, residential address, email address, and a username and password of your choosing. This information is necessary to create and maintain your account and to verify your eligibility to use the platform.

3.2 KYC Verification Data. As part of our mandatory Know Your Customer (KYC) programme, we may collect copies of government-issued identification documents such as your Pakistani National Identity Card (CNIC), passport, or driver's licence, together with proof of residential address documents such as utility bills or bank statements, and proof of payment method ownership such as screenshots confirming your JazzCash or EasyPaisa registration details.

3.3 Financial Transaction Data. We collect records of all deposits, withdrawals, and gaming transactions made through your 788min account. This includes transaction amounts in PKR, payment method details (such as your JazzCash mobile number or bank account reference), transaction timestamps, and transaction outcomes.

3.4 Gaming Activity Data. We maintain records of your gaming activity on the 788min platform, including games played, bets placed and their outcomes, session duration data, and responsible gaming tool settings you have applied to your account.

3.5 Technical & Device Data. When you access the 788min platform, we automatically collect technical data including your IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.

3.6 Communications Data. If you contact 788min via live chat, email, or any other channel, we retain records of those communications for customer service quality, dispute resolution, and regulatory compliance purposes.

788min uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your 788min player account, including authentication and password management.
• KYC & age verification: Verifying your identity, age, and eligibility to hold a 788min account in compliance with our 21+ age policy and anti-money laundering (AML) obligations.
• Payment processing: Processing your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT, and maintaining accurate transaction records.
• Platform operation: Delivering the gaming and sports betting services you have requested, including calculating bet outcomes, crediting winnings, and applying bonus credits.
• Fraud prevention & security: Detecting, investigating, and preventing fraudulent activity, money laundering, match-fixing, and any other activity that threatens the integrity and security of the 788min platform.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling indicators, enforcing deposit limits and self-exclusion requests, and fulfilling our responsible gaming obligations.
• Customer support: Responding to your enquiries, resolving disputes, and managing formal complaints submitted to 788min.
• Legal & regulatory compliance: Fulfilling our obligations under applicable gaming regulations, anti-money laundering laws, and any lawful requests from regulatory authorities or law enforcement agencies.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, features, and user experience of the 788min platform.
• Promotional communications: Sending you information about 788min bonuses, promotions, and platform updates, where you have opted in to receive such communications. You may opt out at any time.

788min processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 788min, including account creation, payment processing, and delivery of gaming services.
• Legal obligation: Processing required for 788min to comply with applicable legal and regulatory obligations, including KYC verification, AML reporting, and age verification requirements.
• Legitimate interests: Processing that is necessary for 788min's legitimate business interests, including fraud prevention, security monitoring, and platform improvement, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your explicit consent, such as the sending of promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

788min does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT processing partners, to the extent necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party providers who assist 788min in verifying player identities, ages, and the authenticity of submitted documents.
• Gaming software providers: Licensed game providers whose titles are available on the 788min platform, to the extent necessary to deliver those games and record outcomes.
• IT and security service providers: Third-party providers who supply hosting, data storage, cybersecurity, and platform infrastructure services to 788min.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or a lawful direction from a regulatory authority, 788min will disclose player data to the relevant authority.
• Professional advisers: Lawyers, auditors, and compliance consultants engaged by 788min, subject to strict confidentiality obligations.

The 788min platform uses cookies and similar tracking technologies to operate the platform, improve your experience, and maintain security. A cookie is a small text file placed on your device by a website you visit. 788min uses the following categories of cookies:

• Strictly necessary cookies: Essential to the operation of the 788min platform. These cookies enable core functions such as user authentication, session management, and security enforcement. They cannot be disabled without significantly impairing platform functionality.
• Functional cookies: Enable 788min to remember your preferences, such as your language settings and responsible gaming tool configurations, to provide a more personalised experience.
• Analytics cookies: Allow 788min to collect aggregated, anonymised data about how players use the platform, which pages are visited most frequently, and where technical errors occur, for the purpose of platform improvement.
• Security cookies: Used to detect and prevent fraudulent activity, identify suspicious login patterns, and enforce account security measures.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 788min platform. 788min does not use cookies to serve third-party advertising on the platform.

788min retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Active account data: Retained for the full duration of your account being active on the 788min platform.
• Transaction and gaming records: Retained for a minimum of five (5) years following the date of the transaction or gaming event, in accordance with AML and gaming compliance requirements.
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant verification process.
• Customer support communications: Retained for a minimum of two (2) years following the date of the communication.
• Technical and device data: Retained for up to twelve (12) months for security monitoring and fraud prevention purposes, after which it is anonymised or deleted.

Where your personal data is no longer required for any legitimate purpose and is not subject to a legal retention obligation, 788min will securely delete or anonymise it in a timely manner.

788min implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the 788min platform is encrypted using industry-standard SSL/TLS protocols.
• Data encryption at rest: Sensitive personal data stored on 788min servers is encrypted using strong encryption algorithms.
• Access controls: Access to personal data held by 788min is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data undergo background screening and receive data protection training.
• Intrusion detection: 788min operates continuous network monitoring and intrusion detection systems to identify and respond to security threats in real time.
• Penetration testing: 788min conducts periodic security testing to identify and remediate vulnerabilities before they can be exploited.
• Segregated player funds: Player PKR balances are held in accounts separate from 788min's operational funds, protecting your financial data and your money simultaneously.

While 788min takes all reasonable precautions, no data transmission over the internet or data storage system can be guaranteed to be completely secure. If you believe your 788min account has been compromised, please contact our support team immediately via live chat.

As a player on the 788min platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the 788min support team via live chat or email as set out in Section 14.

788min will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case you will be notified of the extension and the reason for it.

The 788min platform is strictly restricted to individuals aged 21 years and above. 788min does not knowingly collect or process personal data relating to persons under the age of 21. Age verification is conducted as a mandatory step in the KYC process for all registered players.

If 788min becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the collected personal data to the extent permitted by our legal retention obligations, return any deposited funds in accordance with our standard account closure procedure, and notify the relevant authorities if required by law.

If you are a parent or guardian and believe that a person under the age of 21 under your care has created a 788min account, please contact our support team immediately via live chat so that we can take prompt action.

As an internationally operated gaming platform serving players across Pakistan, 788min may transfer personal data to third-party service providers located in jurisdictions outside Pakistan. Where such transfers occur, 788min takes reasonable steps to ensure that the recipient provides an adequate level of data protection, including through contractual data protection obligations that reflect internationally recognised standards.

Payment data transmitted to JazzCash and EasyPaisa for the purpose of processing PKR transactions is handled in accordance with those providers' own privacy and data security standards, which are subject to applicable Pakistani financial regulation. 788min is not responsible for the independent data practices of those providers beyond the data shared with them by 788min for the specific purpose of payment processing.

788min reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform functionality. The date of the most recent revision is displayed at the top of this page.

Where a change to this Policy is material — meaning it significantly affects how 788min processes your personal data or the rights available to you — 788min will provide reasonable notice by displaying a prominent notice on the platform or by sending a notification to the email address registered on your account. We recommend that you review this page periodically to stay up to date with any revisions.

If you have any questions, concerns, or requests relating to this Privacy Policy or to 788min's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the in-site chat widget on the 788min platform. Live chat is the fastest route to a response for most data queries.
• Email: [email protected] — please use the subject line "Privacy Request" when submitting a data rights request by email so that it is routed to the correct team promptly.

If you are not satisfied with 788min's response to a privacy concern or data rights request, you have the right to escalate your complaint through 788min's formal complaints procedure. Submit a written complaint to [email protected] with the subject line "Formal Privacy Complaint" and provide as much detail as possible about the nature of your concern. 788min will acknowledge formal complaints within five (5) business days and provide a substantive response within fourteen (14) business days.

788min serves players across all major cities of Pakistan including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and Multan. Our support team operates with a thorough understanding of the Pakistani player context and is fully equipped to assist you with any privacy-related matter in a professional and responsive manner.